Your Journey

How Does Medical Travel
Actually Work?

From your first enquiry to recovery and follow-up — every step is planned, coordinated, and supported across Europe and Turkey. Here's exactly what to expect.

How it works

1

Start with a £100 Quote Search

We review your case and approach suitable providers for written quotes. The search starts as soon as you pay. If you proceed with a coordination package within 60 days of receiving your quotes, the £100 is deducted from the package price. The fee is non-refundable if you decide not to proceed after receiving your quotes. If no suitable provider can quote within 10 working days, we refund the £100.

2

Choose your coordination package

If you decide to proceed, choose Essential (£350), Premium (£650) or Concierge (£950). Your £100 search fee is deducted from the package price if you proceed within 60 days.

Treatment costs are paid directly to the provider.

01

Free Initial Enquiry

Tell us about your treatment needs, preferred destination and timeframe. We explain how DM2Medical can help.

02

Personalised Coordination Options

We explain the appropriate service, what is included and the applicable coordination fees before you commit.

03

Agreement & Payment

Once you select your service, we send our Medical Travel Coordination Agreement for electronic signature. Payment is required before personalised hospital research and coordination begins.

04

Medical Information & Specialist Search

With your consent, we securely coordinate relevant medical information and contact suitable hospitals and specialists within the agreed service.

05

Treatment Options & Consultations

We share available hospital responses, quotations and consultation options. Medical suitability is determined by the treating specialist.

06

Treatment & Travel Arrangements

We coordinate appointments, treatment arrangements, travel, accommodation and transfers according to the patient's selected package.

07

Recovery & Follow-Up

We assist with aftercare arrangements, follow-up appointments and hospital communication where included in the selected package.

What Makes This Different

This isn't medical tourism. It's a premium, personalised pathway with UK-based coordination across Europe and Turkey.

UK-based coordination by Maria personally

No call centres — direct, personal communication

Recovery is the priority, not just the procedure

Clear, transparent pricing with no hidden costs

Full WhatsApp support throughout your journey

Medical records securely transferred to your UK GP

Virtual follow-up with your treating specialist

Optional premium travel and lifestyle support

Ready to Start?

Your Journey Begins With a Conversation

A free, no-obligation discovery call with Maria. We'll listen to what you're looking for, explain how DM2Medical works, and answer your initial questions honestly.

Important: DM2Medical coordinates planning and logistics only. Clinical decisions and treatment are the responsibility of our independent partner hospitals and specialist healthcare providers. DM2Medical is not a hospital or clinic.

Complex & Rare Cases: Complex specialist searches have a separate £450 fee, which is non-refundable subject to applicable statutory cancellation rights. This fee is not deducted from future coordination packages. Extended searches are quoted separately.

Page reviewed by Maria Vaskova, Founder, DM2Medical  ·